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Reach The Core Privacy Policy

At Reach The Core Ltd we recognise that privacy and security is a major concern and we are committed to adhering to the General Data Protection Regulations (GDPR) and protecting your personal data.  Please read this Privacy Policy carefully and check it periodically since it may change from time to time. This privacy policy was last updated on 11th November 2019.

If you do not agree with the terms of our privacy policy please do not use the Reach The Core website.



The website is owned and operated by Reach The Core Ltd. We are the controller and responsible for your personal data. Please get in touch if you have any concerns about our privacy policy. Our registered address is Reach The Core Ltd 10 LOWER PARK STREET, STAPLEFORD, NOTTINGHAM, NG9 8EW. Our telephone number is 0800 140 4498.





We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions.

We keep a record of any purchase/s you make at This means that we can help to deal with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant.

We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you’ve had with any of the suppliers on our website.

If you contact by telephone we may store information given during that call for the purpose of dispute resolution and/or complaints management.



Information is automatically collected when you use the site, such as your browser type, your operating system and your access times.



All the information we collect via the Site or through correspondence (including telephone calls) with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:

  • Passing on your orders to your chosen suppliers so they can supply goods and services to you and for customer administration.

  • Planning and managing business activities, including analysis of customers’ shopping habits, success of advertisements and push notifications and product and style preferences of our customers.

  • Technical administration of our website.

If you have consented to receiving marketing emails we will:

  • provide you with information about the services we offer and about offers and news from

These are the circumstances in which we may share some of your data with others:

  • When we instruct agents, contractors or third party service providers to provide business operations support (including advertising and marketing advice and support), financial services and technology services. Please note that these third parties are under contract, and our service agreements dictate that they only use your information in connection with the services they perform for us and not for their own benefit.

  • In the unlikely event that our business assets are ever sold to or purchased by another company (our data records are part of our business). You will receive notice of any such event and we will use our reasonable endeavours to ensure that the new combined entity will follow the practices disclosed in this Privacy Policy.

  • If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so.



We do all we can to keep the personal information you give us secure, but no security measures are impenetrable, and it’s impossible to guarantee that data transmission will never be intercepted. You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Secure Socket Layer (“SSL”) encryption technology is used for protection of information in transit for any sensitive transactions such as payments.

We do not store or process your card details ourselves, they are processed and stored  by our payment processors, Paypal and EventBrite. Please review their privacy policy and contact them directly if you have any questions. Only employees, our partners and any third party service providers who need the information to perform a specific job are granted access to personally identifiable information.


If you have questions about your personal data or our privacy policy, please contact us at or phone us on 0800 140 4498. To see all the information we have about you, and to correct any inaccuracies or request a deletion of your personal data, please write to us at: Reach The Core Ltd 10 LOWER PARK STREET, STAPLEFORD, NOTTINGHAM, NG9 8EW or email us



If you no longer wish to receive any further email messages, post or other communications from us or you no longer wish to be contacted by other companies who you permitted us to provide your details to then please email us and we will update our email subscriber lists.



We reserve the right to change our privacy policy, whilst of course keeping it within all relevant legislation and guidelines. We will do all we can to ensure that these pages show the most up to date information at all times, and may notify you of such changes by uploading the revised privacy policy on the website.

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